FAQS

Creation Crate is tech education-in-a-box! With Creation Crate, you can learn how to build electronics without any prior experience.

Creation Crate projects are a combination of building hardware and programming software with a focus on helping you understand how it works. Each month, you'll be given a new project that's slightly harder than the last.

Creation Crate is based in Toronto, ON, Canada.

Yes, we're Canadian, eh!

Every box is going to be different depending on the project, but the 3 main components are: the UNO R3 (Arduino-compatible), which is like a pocket-sized computer, various components, and the instruction booklet.

The core sections of the instruction booklet are: Hardware, Programming, Common Errors, and Exercises. Each section contains detailed explanations of the steps. You'll also be given a password to access a project support page on this site!

Everything you need is in the box!

The only other thing you'll need is access to a computer with internet and a USB port.

Creation Crate is for everyone! (Well, almost)

The recommended age is 12+. The projects may be doable at a younger age with parental guidance.

But remember, it's not just for kids. Creation Crate is for anyone with an interest in building electronics!

There is a flat rate of $5 per box for shipping to Canada, US, and rest of the world.

We ship all over the world!

Please allow up to 2 business days for processing. Once the item is ready, we will send out a confirmation email when the item is shipped.

Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within Canada.

We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events and peak shopping days.

North America:

Please allow up to 2-8 business days for shipping in Canada and up to 3-5 business days for shipping in the US.

Please note that only orders in North America will have a tracking number. We are not liable once your package has been delivered.

International:

Orders outside of North America may take 7-21 business days to arrive. Please note that orders outside of North America will not have a tracking number.

Easy!

Just log in to your account here: https://creationcrate.com/customer/login

From here, you can manage all of your subscription details.

*Note: cancelling only stops your current subscription from renewing.

You can fill out our contact form or email us at [email protected]

Someone will get back to you ASAP!

Just click 'BUY NOW' at the top of the page!