Returns

Return Policy

Unless the Product information page states that a Product is a Final Sale, Company will accept returns in accordance with the Return Procedures below. If a Product is a Final Sale, then the sale is final and no returns will be accepted. Provided that Company confirms that your Product was not a Final Sale and was returned in accordance with the Return Procedures below, we will issue you a complete refund for the amount charged for the applicable Product; provided that the credited amount will not include the applicable Delivery Fee, which is non-refundable.

Return Procedures

Return Procedures. The following sets forth the required “Return Procedures”: All returns must be made within 14 days after the Product shipment date. All returned Products must be unused and returned in accordance with the instructions received from contacting customer service at support@creationcrate.com. We will provide you with a return label to return the Product. The refund will not be issued until the product is received. All Products not returned in accordance with the Return Procedures shall be sent back to you and no credit or refund will be issued.